Who uses San Francisco Edit?
What type of manuscripts do you edit besides manuscripts for peer reviewed journals?
What file formats are supported?
How do you guarantee quality of service?
How do I pay for your services?
How long will you take to answer my emails?
What do I need to know about turnaround (delivery) times?
How can I schedule work?
Can you guarantee my manuscript will be accepted for publication?
What is San Francisco Edit's confidentiality and privacy policy?
 
 
Who uses San Francisco Edit?
Scientists and academicians from around the world use our services in preparing their manuscripts (e.g., journal articles, abstracts, posters, lectures, grants). Non-native English speakers have indicated they find these services particularly helpful when attempting to publish in English-language scientific journals.

Our success rate is excellent. Most of the papers we have edited were accepted and published in the targeted journal. These journals are widely considered as among the best in the world.

International Corporations and small businesses use our services to proofread, edit and rewrite white papers, annual reports, business plans, marketing material, owners manuals and other documentation.

The Principals have over 35 years of combined experience in publishing and editing documents for scientific journals. They also have an equal experience in writing, editing and proofreading grant applications, manuscripts, professional manuals, marketing material and other documentation.

Our staff has over 250 years combined experience writing, editing and proofreading academic and non-academic manuscripts.

Our clients acknowledge that San Francisco Edit:
  • provides the highest quality work available.
  • has a substantial team of thoroughly trained editors and writers.
  • can respond to projects of any size with as many people as needed.
  • has a diverse scientific and technical experience.
See the testimonials page for more reasons to use San Francisco Edit


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What type of mansuscript do you edit besides manuscripts for peer reviewed journals?
We edit all types of manuscripts including:
  • Book Chapters
  • Grant Applications
  • Ph.D. Theses
  • Protocols
  • Training Manuals
  • Policy Papers
  • Resumes
  • White Papers
  • Presentations
  • Business Documents
  • Marketing Collateral
  • Consumer Documentation
  • User Manuals
  • Others...

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What file formats are supported?
Most of our work is done in Microsoft Word, either for Windows or for Macintosh.

One advantage of using Microsoft Word for editing is that changes can be clearly shown using the revisions, or track changes feature. This function allows deleted material and inserted material to be presented in different formats and colors and offers several ways for you to review and accept changes. This is especially important for small changes which otherwise would very likely be missed, such as the insertion of different punctuation marks.

Other formats will also be accepted so please contact us for more information or any queries that you may have.


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How do you guarantee quality of service?
While no editing service can honestly guarantee acceptance for publication, San Francisco Edit has a proven track record of consistently high success. We use a team of professionals with years of experience, and have processes that ensure the quality of our work. Once we accept a deadline, we meet it.

We also take responsibility for any comments by referees and/or editors for the quality of the final product in the case of non-English speaking scientists publishing in English. If you get comments that there are problems with the English writing of a paper, we will edit the paper again for no charge.


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How do I pay for your services?
We accept payment by credit card, check, or wire transfer. For more information see pricing.
 
How long will you take to answer my emails?
Our typical time to reply to your email is on the same day we receive it. You may receive a response in as few as five minutes, or it may take up to a day, but never longer than 24-hours upon receipt of your email. On weekends or U.S. national holidays, the contact will be followed-up the next business day.


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What do I need to know about turnaround (delivery) times?
San Francisco Edit is one of the fastest providers of editing and document services. The average time for turning around a manuscript is 6-8 days; 3-4 days for rush jobs.

We have a first-come first-serve policy. Jobs are assessed and committed in the order in which they arrive. The only exceptions to this are formal requests for rush orders. Rush orders are moved up in the queue. Click here for more information.


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How can I schedule work?
If you have a mission-critical, time-sensitive request, we recommend that you schedule it with us as far in advance as possible. By scheduling in advance, you guarantee that editing or support capacity will be there when you need it, and that your turnaround time will be as fast as possible. While we are usually able to provide prompt service even without advance notice, we cannot guarantee a delivery time until you submit your manuscript and confirm the terms of your request. To make your scheduling request, email us.


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Can you guarantee my manuscript will be accepted for publication?
Our goal and obligation is to provide you with a manuscript that is correctly written in English and presents your research in the best possible manner. It is not our practice to judge the merit of the research presented in the manuscript. Acceptance of your manuscript is dependent upon the peer review group and/or Editor of the publication that you have submitted it to.

Besides editing for clarity, grammar, etc., we do make conceptual comments as needed regarding the manuscript.

Research shows that you have a better chance of having your manuscript accepted if it is well written and the English is correct.


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What is San Francisco Edit's confidentiality and privacy policy?
San Francisco Edit takes all reasonable care in ensuring the privacy of its customers and the confidentiality of materials that are submitted. Customer information is never released or sold to any third party. Customer credit card information is collected via a secure website and is never stored on any open system. Documents that are submitted are kept in a secure form once they reach San Francisco Edit. Files are typically kept for three months after the completion of the work, after which they are destroyed (unless you request otherwise).

For more information, see our privacy policy.


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